Welcome to the Arcustech Legacy Support Ticket Portal!
In February 2025, Arcustech launched our modern, fully supported Gen5 VPS platform, offering improved performance, features, and management tools.
We strongly encourage all Legacy customers to migrate to Gen5. Please review our Legacy to Gen5 Migration Guide for important information about upgrading.
You can review currently open, individual Legacy Support tickets via this web site.
You can also open a new support request for Legacy Accounts Only by emailing help@arcustech.com.
IMPORTANT NOTE: This is for Legacy Accounts (Signed up before Feb 2nd 2025). Any Gen5 accounts (Signed up After Feb 2nd 2025) need to submit support requests from your account in our Gen5 Dashboard